Thank you for shopping with us. We want you to be happy with your purchase. If your product is faulty or not what you ordered, you may return it within 30 days of receipt for a full refund.
Returns & Refunds
Eligibility:
Returns accepted only if the product is faulty, defective, damaged on arrival, or significantly different from your order.
Please inspect your purchase upon delivery; contact us immediately if there’s an issue.
Return Window:
You have 30 calendar days from the delivery date to initiate a return.
Return Process:
Email us at [your email] with your order number and the issue.
We’ll provide instructions to return the item.
Ship the item back in its original packaging (if possible).
Return Shipping Costs:
You are responsible for return postage and packaging costs, except where prohibited by local consumer law .
We recommend using a tracked shipping method—we’re not responsible for returns lost in transit.
Refund Processing:
Once we receive and inspect the return, we’ll notify you within 3 business days of approval.
Refunds will be issued to your original payment method and typically take 5–10 business days to appear.
Non‑Returnable Items
Items returned after 30 days, or returned for reasons other than being faulty or wrong, are not eligible for a refund.
